Help and FAQ

yummers is a free app for rating the restaurants, cafés and street food places you've eaten at in Cambodia. You keep lists of where to eat, share them with friends, and see where your friends like to eat. Everything starts private. It has no ads, and it doesn't do delivery or table bookings. Want to know more? Read About yummers.

Only you, unless you choose otherwise. When you rate a place, a switch called Show on the restaurant's page decides whether others can see that rating. It starts off, unless you turn on Start new ratings and lists public in Settings. If you turn on Private account in Settings, people have to ask to follow you, and only the people you approve can see your public ratings and lists. Your email and your birthday are never shown (you can choose to show the day and month of your birthday). The privacy policy has the whole story.

Lists start private. Open a list and use its menu: Make public puts it on your profile and lets anyone with the link see it, and Share sends the link. Make private hides it again, and the link stops working straight away. Once a list has been public, other people may have seen or copied it, and we can't pull those copies back.

Share your Google Maps list so that anyone with the link can view it, then paste the link in yummers: Lists, +, Import a list. Step by step, with pictures, is on the import page.

Open the place and tap Something wrong with this place? at the bottom. Pick what's wrong (closed for good, moved, wrong hours, wrong details, listed twice or something else), add a note if you like, and send it. You need to be signed in. If you don't see the link yet, update the app, or email [email protected] with the place's name and what should change. Place details come partly from public sources like Google, so it's worth checking with a place before you go.

If a search finds nothing, tap Can't find it? Suggest a place under “No matches”. Tell us the name and where it is (a Google Maps link helps) and send it. We add the place ourselves, so it won't show up straight away. You can also email [email protected].

On your place's page in the app, tap Own this place? and tell us your name, your role and how to reach you. We'll contact you to check it's really yours. Nothing on the place changes by itself. If your name, address, hours or photos are wrong, you can also email [email protected] and we'll fix them.

To report a rating, a comment, a list or a profile, use Report in the menu next to it. Choose what's wrong, add a note if you like and tap Send report. The same page has Block this person: they can't see you, you can't see them, and any following between you ends. To unblock someone, go to Settings then Blocked accounts. If you think we got a report or your account wrong, email [email protected] and we'll reply within 14 days.

To download it: in the app, go to Settings then Download my data. You get one file with your profile, ratings, lists, follows and the rest of what you've added. If you don't see that option yet, email [email protected] from the address on your account and we'll send you a copy. To delete your account: go to Settings, scroll to the bottom, tap Delete account and type DELETE. Your profile, ratings, reviews, photos, lists and follows are deleted straight away and it can't be undone. Can't open the app? Email [email protected] from your account's address and we'll delete it within 30 days.

In the app, go to Settings then Email, enter the new address and tap Send code. To keep your account safe, we send a code to both your old and your new address, and you enter both. If you can't get into the old inbox, email [email protected]. If you sign in with Google or Apple, that keeps working after you change it, and the new address works with “Continue with Email”. After that, sign in with your new address. If you use “Continue with Email” with the old one, it starts a new, empty account. If you don't see the Email row yet, update the app.

In the app, go to Settings then Contact us, or email [email protected]. For anything about your privacy, write to [email protected]. More on the contact page. Our terms of service and privacy policy explain how yummers works with your information.